Shipping Policy

1. Delivery availability

Delivery availability and any options applicable to a product are shown on the relevant product page, during the ordering process, or communicated when the order is handled. Availability can depend on the destination, product and fulfilment conditions.

2. Delivery timing

Delivery timing may vary by destination, product availability and fulfilment conditions. ShopDyna does not state a universal delivery window in this policy. Any order-specific timing information shown or communicated during ordering should be reviewed before the order is confirmed.

3. Shipping costs

Any shipping charge applicable to an order must be shown or communicated during the ordering process before the customer is asked to agree to it. This policy does not state a universal shipping price because no verified store-wide amount is available.

4. Delivery information supplied by customers

Customers should provide a complete and accurate name, telephone number and delivery address when submitting an order. If delivery information is incomplete or incorrect, contact ShopDyna promptly. Changes may not be possible after fulfilment has progressed.

5. Order-specific information

For information about delivery availability, options, timing or charges for a specific product or order, contact shopdyna@info.com. Include enough information to identify the product or order.

6. Delivery problems

If an order is delayed, arrives damaged, is incomplete or is delivered incorrectly, contact shopdyna@info.com with the available order details and a description of the issue. Applicable mandatory consumer rights concerning delivery and non-conforming goods remain unaffected.

7. Returns

Shipping a return requires separate instructions. Review the Return & Refund Policy and contact ShopDyna before sending goods so that the correct return procedure and applicable return address can be provided.